Cookie Policy

Renstouch Cookie Policy

Last updated: May 2026


This Cookie Policy explains what cookies are, how Renstouch uses them on our website (www.renstouch.co.uk), and how you can control them. It should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or phone) when you visit a website. They allow the website to recognise your device, remember your preferences, and provide a better browsing experience.


We also use similar tracking technologies such as pixels, web beacons, and local storage. For simplicity, we refer to all of these as "cookies" in this Policy.

2. Types of Cookies We Use

Cookies on our website fall into the following categories:


Strictly necessary cookies: These are essential for the website to function properly. They enable core features such as your shopping basket, account login, secure payment processing, and remembering items you've added to your cart. Without these cookies, the website cannot operate as intended. Because they are essential, your consent is not required, but we still inform you about them.


Performance and analytics cookies: These help us understand how visitors use our website by collecting anonymous information about page views, traffic sources, and how long users stay on each page. This helps us improve the site. Examples include cookies set by Google Analytics or Shopify Analytics.


Functionality cookies: These remember your preferences and choices, such as your language, region, or items you've previously viewed, to provide a more personalised experience.


Marketing and advertising cookies: These track your activity across websites to deliver relevant advertising and measure the effectiveness of our marketing campaigns. They may be set by third party providers such as Meta (Facebook, Instagram), TikTok, Klaviyo, and Google Ads.

3. Specific Cookies We Use

The specific cookies set by our website may include those used by:


  • Shopify (e-commerce platform): essential cookies for browsing, basket, and checkout

  • Stripe and Shopify Payments (payment providers): security and fraud prevention cookies

  • Klaviyo (marketing platform): cookies for email marketing engagement and personalisation

  • Acuity Scheduling (booking system): cookies for appointment management

  • Google Analytics (analytics): anonymous visitor and behaviour tracking

  • Meta Pixel (Facebook and Instagram): conversion tracking and ad targeting

  • TikTok Pixel: conversion tracking and ad targeting


The specific cookies in use, their purposes, and their durations may change over time as we add or remove tools. For the most current list, please use your browser's developer tools or the cookie banner settings on the site.

4. How to Manage Cookies

You have several options for controlling cookies:


Cookie banner: When you first visit our website, a cookie banner gives you the choice to accept or reject non-essential cookies. You can revisit and update your preferences at any time using the cookie settings link in the website footer.


Browser settings: Most browsers allow you to view, manage, delete, and block cookies. Please note that disabling essential cookies may prevent parts of the website from working.


  • Chrome: Settings > Privacy and security > Cookies and other site data

  • Safari: Preferences > Privacy

  • Firefox: Settings > Privacy & Security

  • Edge: Settings > Cookies and site permissions


Opt-out tools for advertising cookies:


5. Consequences of Disabling Cookies

If you disable or block cookies:


  • Some parts of the website may not function properly

  • You may not be able to log into your account or complete a purchase

  • Your preferences and shopping basket may not be saved

  • You may still see advertising, but it may be less relevant to you

6. Changes to This Policy

We may update this Cookie Policy as our use of cookies evolves. The "Last updated" date at the top reflects the most recent revision. We encourage you to review this Policy from time to time.

7. Contact

For questions about this Cookie Policy or our use of cookies, please contact:


Email: heyren@renstouch.co.uk Address: 69 High Street, Beckenham, BR3 1AW, United Kingdom